Voidtech.ai ("we", "our", or "us") is committed to protecting and respecting your privacy. This policy explains what information we collect and how we use it when you access our website, accounts, software, licenses, and related services.
Information we collect
Depending on how you use the Service, we may collect:
- Your name or username.
- Your email address.
- Your IP address and basic device or browser information.
- Payment status and transaction identifiers provided by our payment processors.
- License, activation, device, and order records needed to deliver and protect purchased products.
- Information you choose to provide when contacting support or completing your profile.
We collect this information when you create an account, place or recover an order, activate a license, contact us, complete profile fields, or browse the site.
How we use your information
- To create and manage your account.
- To process payments, fulfill orders, deliver licenses, and provide support.
- To operate activation and device controls and prevent fraud, abuse, or unauthorized access.
- To send service-related notices and, where you choose to receive them, other communications.
- To maintain security, diagnose technical problems, and understand aggregate site usage.
Your IP address is not displayed publicly.
Payments and service providers
Payment details are handled by the payment provider selected at checkout. We receive the information needed to confirm and reconcile a transaction, but we do not use full card details to operate your account. We may share limited information with service providers that help us process payments, deliver email, host infrastructure, prevent abuse, and provide the Service. They may use it only to perform those services for us or as required by law.
Cookies and analytics
Cookies are small text files stored on your device. We may use them to keep you signed in, remember preferences, protect sessions, and provide essential site functionality. We may also collect non-identifying technical information, such as browser and device type, to measure site usage and improve reliability.
Keeping your data secure
We use reasonable technical and organizational measures designed to prevent unauthorized access, alteration, disclosure, or loss of the information we collect. No internet service can guarantee absolute security.
Your rights
Depending on where you live, you may have the right to access, correct, obtain a copy of, or request deletion of your personal information. You may also opt out of non-essential email communications through the available account controls. Contact us through our official community channel to submit a privacy request.
Acceptance and changes
By continuing to use the Service, you acknowledge this policy. We may update it from time to time and may ask you to review and accept a revised version when material changes are made. If you do not accept this policy, please do not use the Service.